Karla Mae Capuno

KARLA MAE CAPUNO - /--144 Bayani Street. Barangay Doña Imelda , Quezon City 1113 EDUCATION BS BUSINESS ADMINISTRATION Systems Plus Computer College- About Me Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company. WORK EXPERIENCE December 2024 - April 2025 Commission on Election Line Supervisor Oversee daily activities of production Monitor performance and provide feedback SKILLS Decision Making Data Entry Skills Maintain logs of production and attendance Ensure targets are met. February 2021 - December 2023 Inspiro Relia Customer Service Representative Dependable Handle customer complaint and provide appropriate solution. Critical Thinking Skills Strong phone contact handling skills and active listening. Problem-Solving Computer Literacy Time Management Adaptability Ability to multi-task, prioritize and manage time effectively. January 2020 - September 2020 Concentrix Daksh Services Corporation Customer Service Representative Evaluate problems and complaints of the callers and provide proper solutions to them. LANGUAGE English Filipino Processing the payments and withdrawals of customers. June 2015 - June 2019 Fresh N’ Famous Chowking Corporation DELIVERY CASHIER Provides a positive customer experience with fair, friendly, and courteous service.