Karla Gil

Karla Gil BILINGUAL EXECUTIVE ASSISTANT | ADMINISTRATION & DATA MANAGEMENT SPECIALIST Proactive and detail-oriented Bilingual Executive Assistant with over six years of experience providing high-level administrative support to senior executives. Extensive experience in data management, process optimization, corporate outreach, and client relations. Skilled in handling confidential documents, organizing corporate events, managing CRM software, and improving operational efficiency. Expert in generating statistical reports based on KPI, ROI, and ICP for strategic decision-making. Self-taught English speaker with fluency in both English and Spanish, a skill set that has provided a distinct advantage in developing professional competencies across all companies I have collaborated with. My bilingual capabilities have consistently contributed to significant advancements in any department where I have applied my expertise, enhancing communication, improving workflows, and supporting successful outcomes in multicultural and bilingual environments. University graduate as a Higher University Technician in Social Work since the age of 19, bringing a strong foundation in interpersonal relations, problem-solving, and social development strategies, which complement my administrative and executive support skills. PROFESSIONAL SUMMARY UBX Old Greenwich & UBX Larchmont (Fitness & Wellness) - Old Greenwich, CT (Remote) August 2024 - Present Marketing & Operations Coordinator Created and edited content for social media platforms. Analyzed statistical data to optimize advertising strategies. Provided client assistance and corporate outreach. Conducted advertising segmentation using Meta Ads and Go High Level. Achievements: Led social media management efforts that expanded the client base throughout the area, developing successful strategies that resulted in client acquisition, engagement, and retention for the location. Pam Consultant Group (Financial Advisor) - Maryland (Remote) March 2025 - Present Assistant to CEO & Operations Coordinator CEO Calendar Management Eventbrite management Provided client assistance and corporate outreach. Workshop Promotion Across Various Channels Achievements: Streamlined executive operations by integrating advanced calendar management, data-driven segmentation, and optimized event promotion strategies, resulting in improved client engagement, higher workshop attendance, and enhanced overall organizational efficiency. Rivercrest Law Firm - Seattle, WA (Remote) April 2025 - Present Executive Assistant & Translator Assisted in client meetings, ensuring accurate documentation and follow-up on case developments. Conducted systematic follow-ups with individuals holding active legal cases, maintaining consistent communication and case progress tracking. Managed and organized sensitive legal data, ensuring confidentiality, compliance, and efficient retrieval of information. Provided interpretation and bilingual support during meetings with non-native English speakers, facilitating clear communication between clients and attorneys. Achievements: Strengthened client relations and case progression efficiency by implementing structured follow-up protocols and bilingual support, enhancing communication flow between clients and legal representatives. ANAVTEK LLC (Marketing & Business Services) - Los Angeles, CA (Remote) Executive Assistant & Data Management Specialist Prepared operational reports and maintained organized documentation. Managed AI and virtual assistant software for process automation. Edited multimedia content and handled social media management. Processed multi-currency payments through various platforms. Created website content and supervised staff operations. Segmented trackers such as KPI, ROI, and ICP for performance analysis. March 2023 - April 2025 Achievements: Conducted workshops on website creation strategies, brand development, and marketing strategies for start-ups. Bilingual skills contributed to client retention and maximized overall business workflow efficiency in close collaboration with the company’s CEO. The Rise Room (Personal & Spiritual Growth) - London, UK (Remote) Executive Assistant & Event Coordinator Managed confidential information with discretion. Organized and tracked event data. Handled client assistance and corporate outreach. Segmented trackers such as KPI, ROI, and ICP for strategic decision-making. July 2024 - January 2025 Achievements: As Event Coordinator and Logistics Manager, facilitated the successful execution of over 15 events in six months in London, UK, overseeing staff management, sales logistics, and event planning via multiple platforms to enhance the client experience. American Income Life (Insurance & Financial Services) - New York City, NY (Remote) Data Management & Client Support Specialist Conducted data analysis and record management. Provided translation and document review services. Assisted in client retention programs and collaborated with insurance brokers. August 2022 - September 2024 Achievements: Bilingual abilities facilitated policy finalization, closure, and collections for Spanish-speaking clients, directly contributing to increased policy retention within the department. Synergy Capital Funding (Financial Services) - Los Angeles, CA (Remote) Administrative Assistant & Data Analyst Managed confidential documents and ensured internal organization. Tracked data and analyzed KPI metrics to optimize business performance. August 2023 - May 2024 Achievements: Contributed to staff expansion and their training, directly enhancing lead generation efforts for lower range refinancing opportunities. Maintained direct communication with senior leadership and managed assigned social media accounts. Your Home Sold Guaranteed (Real Estate) - Atlanta, GA (Remote) CRM & Client Relations Coordinator Managed real estate-oriented CRM software. Built relationships with prospects and assisted in closing deals. Provided clients with relevant information for strategic decision-making. Handled internal call responses and email correspondence. February 2022 - November 2022 Achievements: Recognized as the youngest ISA to increase sales flow by at least 7% among a team of 8 callers. Royal Prestige (Corporate Recruitment & Sales) - Queens, NY (Remote) Recruiter & Administrative Assistant Maintained confidential records and ensured document organization. Identified potential candidates suited for corporate roles. Conducted interviews and pre-selection processes. November 2021 - December 2022 Achievements: Successfully contributed to job creation and candidate placement by applying an effective prospecting method for recruitment. SKILLS & COMPETENCIES EXECUTIVE ASSISTANCE & CORPORATE COMMUNICATION Data Management & Performance Metrics (KPI, ROI, ICP) CRM Software Management (HubSpot, Salesforce) Event Planning, Coordination & Logistics Confidential Document Handling Social Media Content Creation, Editing & Management Recruitment, Candidate Screening & Onboarding Multitasking, Time Management & Process Optimization Customer Service & Client Relationship Management Bilingual Communication & Translation (English-Spanish) Staff Training & Development Workshop Facilitation & Public Speaking Payment Processing & Multi-Currency Transaction Management Report Preparation & Data Analysis Marketing Strategy Development & Implementation Start-up Brand Development & Digital Presence Building Problem-Solving & Conflict Resolution Team Collaboration & Cross-Functional Coordination Administrative Support & Office Management Website Content Creation & Basic CMS Management (Wix, WordPress) SOFTWARE & TOOLS Microsoft Office Suite, Google Workspace CRM Platforms (HubSpot, CallHippo, Calltools, Boomtown, FollowUpBoss, Salesforce, Matrix) AI & Automation Tools (ChatGPT, Bard, Luzia, Zapier, Outlier AI) Social Media & Content Creation (Canva, Capcut, InShot, Manychat, Mailerlite, Mailchimp, Google Sheets, Metricool) Website Management & Basic CMS (Wix, WordPress, Webflow) Financial Platforms & Multi-Currency Payment Processing (PayPal, Wise, Payoneer, Binance, Airtm, Zelle) EDUCATION & CERTIFICATIONS Bilingual (C2) TOEFL Certification – English as a Foreign Language Native Spanish Speaker Italian Language Proficiency – B2 Level Higher University Technician in Social Work Corporate Communication Course Excel I, II & III Courses Specialized Courses in Data Management & Business Administration