Karl Brian G. Leal

Karl Brian G. Leal Address: Fortune Homes Pulantubig, Dumaguete City, Negros Oriental Philippines Phone: 0927 - 610 - 3744 | Email:-| Date of Birth: February 27, 1997 CAREER OBJECTIVE To seek out a progressive organization that would enable me to utilize and enhance my technical and communication skills and help me grow as an individual by gaining both knowledge and experience while being part of the organization’s workforce. TECHNICAL SKILLS • • • • Network troubleshooting Hardware Troubleshooting Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc Knowledgeable in tools such as Zendesk, Pathlight and CSB. PERSONAL SKILLS • • • • • Good oral communication skills Excellent written communication skills Highly organized and efficient Ability to work independently or as part of a team Versatile in any field of work EDUCATION Bachelor of Science in Marine Engineering - Completion (2015 – 2019) John B. Lacson Colleges Foundation Bacolod Alijis, Bacolod City ACHIEVEMENTS/RESPONSIBILITIES • Content Creator, TRIDENT (2015 - 2017) • Staff Writer, The Carrier Student Magazine (2016 – 2018) • Cadet Scholar, Norwegian Shipowners Association (2015 – 2019) PRE-PROFESSIONAL EXPERIENCE Engine Cadet – Engine Department Thome Ship Management (June 2017 – April 2018) Provided Level 1 support, handled machinery troubleshooting and maintenance as well as inventory of spare parts and ship related paperworks. Chat Service Representative – Tier 1 Chat Support ECE Consulting Group – Dumaguete (May 2019 – May 2020) Provided Level 1 support, handled customer service through app troubleshooting and the discreet handling of customer’s confidential bank information. REFERENCES: Will be provided upon request.