Karl Brian G. Leal

I have been a Customer Service Representative for almost 2 years now. I also have a Bachelor's degree in Marine Engineering.

My work experience are as follows:

• One year experience as a Chat Support Representative on a Online Loan Mobile application which is based in the U.S.
• Six months experience as an Inbound Call - Customer Service Representative on a Retail Company based in the U.S.

The personal traits I possess are as follows:

• Excellent written and oral communication skills
• Highly organized and efficient
• Ability to work independently or as part of a team
• Versatile in any field of work
• Easy and willing to train
• Open to learning new skills and experiences
• Very Patient

The skills I gained through work experience are as follows:

• Network troubleshooting
• Hardware 
• Troubleshooting
• Microsoft Office (MS Word, Excel, Powerpoint, Internet, etc)
• Profecient in tools such as Google docs, Slack, Zendesk, Pathlight and CSB.

Will be expecting an offer from you soon. Thank you!