Karina Yap

Karina Yap - Singapore Quality Assurance Engineer - PERSONAL STATEMENT SKILLS Quality Assurance Engineer with background in project management Analytics: Data Preparation and Visualization and data analytics. Specializes in software testing, analysis, design, Data Extraction and Transformation development and deployment in digital banking domain with 2.5 (SQL) years of experience in the financial industry. Programming: EXPERIENCE SIFT ANALYTICS GROUP JUNE 2021 - JUNE 2022 C#, Java, Javascript, HTML CSS ANALYTICS CONSULTANT, PROJECT MANAGER Facilitate project kickoff calls with clients to set expectations for project delivery. Demonstration of and deployment of customized solutions for commercial clients from engineering and banking sectors in ASEAN region. Business Intelligence tools used: QlikSense, Alteryx Performed technical documentation of workflow and test cases. Main project management role for Singapore's central civil service governing body, responsible for operations and support of the HR function custom portal with the input from 25 cross-functional stakeholders. Managed defect tickets for escalation and resolution. Provide analysis, recommendations and options to stakeholders for internal or external review. DBS BANK LTD APPLICATIONS TEST LEAD JULY 2018 - MARCH 2021 Test lead of onshore and offshore cross-functional teams for industry leading consumer banking digital software applications: DBS Digibank, DBS PayLah!, Internet Banking. From conception to pilot and complete product launch, I was responsible for coordinating the working teams to improve product quality and overall customer experience across the bank's digital platforms. Performed requirements gathering by engagement with various business stakeholders. Create test artifacts such as test plans and test data according to the specifications outlined. Evaluated the effort required for manual testing and assessed test cases that can be automated to achieve wider test coverage. Lead UAT activities and facilitated Agile stand-up meetings. Proficient in using JIRA for Workflow management, defect management, collaborative reporting of test activities and project progress monitoring. Identified and managed project risks against the resource allocation and budget. Evaluated project milestones and updates to respective product backlog. EDUCATION UNIVERSITY OF WOLLONGONG NANYANG POLYTECHNIC 2016 - 2018 2012 - 2015 BACHELOR OF BUSINESS INFORMATION SYSTEMS DIPLOMA IN INFORMATION SECURITY