Karim Abdul

Karim Abdul 📍 308 Ignacia St., Sta. Quiteria, Caloocan City, Philippines 📞 - | 📧-🗣 Languages: English (Fluent), French (Fluent) Career Objective Bilingual Billing / AR / AP Specialist with over 7 years of experience in invoicing, accounts reconciliation, subcontractor/vendor payment processing, and customer support across multinational B2B environments. Expert in ERP platforms (SAP, Ariba, Service Channel, Prophet 21, Respond, Coupa, Oracle, NetSuite, Bill.com), Excel, Smart Sheets and customer-specific systems like HubSpot, Saleforce, Netsuite, Zendesk. Known for delivering accurate, error-free billing processes under tight deadlines and for liaising effectively with cross-functional teams and external stakeholders. Eager to contribute financial and operational expertise to a high-performing organization. Core Competencies ✅ Billing, Invoicing AR/AP & Payment Processing ✅ AR Reconciliation & Subcontractor Statement Management ✅ High-Volume Invoice Tracking & Submission ✅ ERP Systems: SAP, Oracle, NetSuite, Bill.com, FieldGlass ✅ Customer-Specific Systems: Ariba, Coupa, ServiceChannel ✅ Microsoft Excel: Advanced ✅ Bilingual Communication (French-English) ✅ Cross-Department Coordination (Finance, Operations, Support Centers) ✅ Data Support, Documentation & Compliance Accuracy across all platforms ✅ Remote-Ready Infrastructure (Dual Monitor, Fiber LAN, Noise-Canceling Headset) Professional Experience French Bilingual Financial Resource – Accounts Receivable / Support EBM | Oct 2023 – Jan 2025 Processed and reconciled over 200 monthly lease invoices and statements using Bill.com and Buildium. Handled subcontractor and client inquiries regarding billing discrepancies, ensuring timely resolution and accurate statement submission. Coordinated payment schedules, ACH setups, and compliance documentation across internal teams and external partners. Maintained detailed AR reports and tracked unposted billings, contributing to month-end closing accuracy. French Bilingual Inside Sales & Order Support OXTOOLS | Nov 2022 – Oct 2023 Managed subcontractor/vendor invoicing and reconciliations in NetSuite ERP Communicated regularly with 3PL partners and account managers to reconcile shortages, submit accurate statements, and process returns/refunds. Prepared and transmitted high-volume invoicing files (Excel, PDF, system uploads) to B2B clients like Lowe’s and RONA. Order tracking Vendor Management Inventory Management. French Bilingual Technical Support Specialist CallNovo | Sept 2021 – Jun 2024 Provided billing and payment support for fintech platforms, documenting service requests and ensuring alignment with invoicing cycles. Used BeyondTrust and Anydesk for remote diagnostics, supporting system-specific troubleshooting and service order accuracy. Logged and followed up on unposted transactions or billing errors in CRM systems, meeting SLAs consistently. Accounts Payable & Corporate Credit Admin (French Bilingual) Telus International Philippines | Jun 2019 – Sept 2021 Executed subcontractor and vendor payments via SAP and FieldGlass, ensuring monthly reconciliations matched master office AR reports. Posted, mailed, and tracked checks, ACH payments, and electronic statements, coordinating with regional offices for payment validations. Managed AR discrepancy investigations, reducing error rates through disciplined follow-up and documentation. French Bilingual Collections Analyst – Accounts Receivable Accenture | Mar 2017 – May 2019 Reconciled high-volume AR accounts across multiple international regions, generating and sending structured statements and payment reminders. Investigated account-level discrepancies, corrected unposted billings, and ensured accurate monthly reporting and closure. Education Bachelor of Science in Business Administration – Marketing St. Clare College of Caloocan | Graduated 2017 Technical Skills ERP Systems: SAP, Oracle, NetSuite, Bill.com, FieldGlass Customer Systems: Ariba, Coupa, ServiceChannel Microsoft Excel (Advanced): Macros, PivotTables, VLOOKUP CRM Platforms: Zendesk, HubSpot, Salesforce Remote Tools: Slack, Anydesk, BeyondTrust, Teams Languages: English (Fluent), French (Fluent) Home Office Setup System: Lenovo i7 13th Gen, 16GB RAM, 512GB SSD (2024 release) Accessories: Dual 24” HP monitors, Logitech C922 HD Cam, MS Teams-optimized noise-canceling headset Connectivity: Fiber LAN (100Mbps+), 25Mbps backup, generator-supported power Why I Fit This Role ✅ Extensive experience with billing cycles, statement preparation, subcontractor invoicing, and AR reconciliation ✅ Advanced Excel proficiency for error-free financial processing ✅ Strong cross-functional communication with internal teams and external business partners ✅ Skilled at handling deadline-driven tasks with precision and accountability ✅ Bilingual (French-English) support expertise, enhancing client and partner interactions