Karim Abdul

Karim Abdul 🗣 Languages: English (Fluent), French (Fluent) Career Objective Bilingual Billing / AR / AP Specialist with over 7 years of experience in invoicing, accounts reconciliation, subcontractor/vendor payment processing, and customer support across multinational B2B environments. Skilled in AP/AR processes, subscription billing, and recurring revenue models, with familiarity in Managed Service Provider (MSP) operations — supporting multiple client accounts, ensuring accurate invoicing, and maintaining service-level consistency. Proficient in ERP platforms (SAP, Ariba, Service Channel, Prophet 21, Respond, Coupa, Oracle, NetSuite, Bill.com, Quick Books, Microsoft Dynamics 365), Excel, Smart Sheets, and customer-specific systems like HubSpot, Salesforce, Zendesk, and Synchroteams. Known for delivering accurate, error-free billing under tight deadlines and collaborating effectively with cross-functional teams and external stakeholders. Eager to contribute financial and operational expertise to a high-performing organization. Core Competencies ✅ Billing, Invoicing AR/AP & Payment Processing ✅ AR Reconciliation & Subcontractor Statement Management ✅ High-Volume Invoice Tracking & Submission ✅ ERP Systems: SAP, Ariba, MS Dynamics, Quick Books, Oracle, NetSuite, Bill.com, FieldGlass ✅ Customer-Specific Systems: Ariba, Coupa, ServiceChannel, Prophet21 ✅ Microsoft Excel: Advanced ✅ Bilingual Communication (French-English) ✅ Cross-Department Coordination (Finance, Operations, Support Centers) ✅ Data Support, Documentation & Compliance Accuracy across all platforms ✅ Remote-Ready Infrastructure (Dual Monitor, Fiber LAN, Noise-Canceling Headset) Professional Experience French Bilingual Financial Resource – Accounts Receivable / Support EBM | Oct 2023 – Sept 2025 • Processed and reconciled high amount of invoices and statements using Bill.com • Handled subcontractor and client inquiries regarding billing discrepancies, ensuring timely resolution and accurate statement submission. • Coordinated payment schedules, ACH setups, and compliance documentation across internal teams and external partners. • Maintained detailed AR reports and tracked unposted billings, contributing to month-end closing accuracy. French Bilingual Inside Sales & Order Support OXTOOLS | Nov 2022 – Oct 2023 • Managed subcontractor/vendor invoicing and reconciliations in NetSuite ERP • Communicated regularly with 3PL partners and account managers to reconcile shortages, submit accurate statements, and process returns/refunds. • Prepared and transmitted high-volume invoicing files (Excel, PDF, system uploads) to B2B clients like Lowe’s and RONA. • Order tracking • Vendor Management • Inventory Management. • Scheduling jobs and projects through Synchroteams. French Bilingual Technical Support Specialist CallNovo | Sept 2021 – Jun 2024 • Provided billing and payment support for fintech platforms, documenting service requests and ensuring alignment with invoicing cycles. • Used BeyondTrust and Anydesk for remote diagnostics, supporting system-specific troubleshooting and service order accuracy. • Logged and followed up on unposted transactions or billing errors in CRM systems, meeting SLAs consistently. Accounts Payable & Corporate Credit Admin (French Bilingual) Telus International Philippines | Jun 2019 – Sept 2021 • Executed subcontractor and vendor payments via SAP and FieldGlass, ensuring monthly reconciliations matched master office AR reports. • Posted, mailed, and tracked checks, ACH payments, and electronic statements, coordinating with regional offices for payment validations. • Managed AR discrepancy investigations, reducing error rates through disciplined follow-up and documentation. French Bilingual Collections Analyst – Accounts Receivable Accenture | Mar 2017 – May 2019 • Reconciled high-volume AR accounts across multiple international regions, generating and sending structured statements and payment reminders. • Investigated account-level discrepancies, corrected unposted billings, and ensured accurate monthly reporting and closure. Education Bachelor of Science in Business Administration – Marketing St. Clare College of Caloocan | Graduated 2017 Technical Skills • ERP Systems: SAP, Oracle, NetSuite, Bill.com, FieldGlass • Customer Systems: Ariba, Coupa, ServiceChannel • Microsoft Excel (Advanced): Macros, PivotTables, VLOOKUP • CRM Platforms: Zendesk, HubSpot, Salesforce • Remote Tools: Slack, Anydesk, BeyondTrust, Teams • Languages: English (Fluent), French (Fluent) Home Office Setup • System: Lenovo i7 13th Gen, 16GB RAM, 512GB SSD (2024 release) • Accessories: Dual 24” HP monitors, Logitech C922 HD Cam, MS Teams-optimized noise-canceling headset • Connectivity: Fiber LAN (100Mbps+), 25Mbps backup, generator-supported power Why I Fit This Role ✅ Extensive experience with billing cycles, statement preparation, subcontractor invoicing, and AR reconciliation ✅ Advanced Excel proficiency for error-free financial processing ✅ Strong cross-functional communication with internal teams and external business partners ✅ Skilled at handling deadline-driven tasks with precision and accountability ✅ Bilingual (French-English) support expertise, enhancing client and partner interactions