Karen T. Trumpo
$4/hr
Customer Service, Local Listing, Back Office, Data Entry, Email and Chat Support
Karen Taiño-Trumpo
Lot 12, Block 17 Ford St.
Garden Villlas I Brgy. Labas
Sta.Rosa City, Laguna
Contact #:-
E-mail Address:-
WORK EXPERIENCES:
Date
Position
● Opsify Philippines Inc. (Seasonal)
Apr.24-May 24, 2017
● WHG Customer Services Phil. Inc
Nov.19, 2012- June 18, 2016 Sportsrisk Analyst
● First Source Solutions Ltd.
May-Nov.2012
Customer Service
Representative
● HSBC Global Resources
Jul.27, 2009Jan.16, 2010
Customer Service
Representative
● Convergys Philippines Services Corporation Nov.26, 2006Nov.28, 2008
CSR
Customer Service
Representative
SPECIAL AWARDS AND RECOGNITION:
Company
● Convergys
● Convergys
● Convergys
● Convergys
● HSBC
● First Source
Employee Appreciation Day “Breakthrough Performance”
03/08/07
Customer Service Week
“For Delivering A Superior Customer
Service Experience”
2007
Yahooligans Award
“2x Outstanding Quality Score
For January 2008”
2/14/08
DirecTV Transition Week
“Top 1 in CSAT”
07/24/08
HBIO- Transition Week
“Perfect Attendance”
09/19/09
Monthly Recognition
“Best VSAT Performer for the
08/2012
Month of August 2012”
EDUCATIONAL ATTAINMENT:
Elementary
Year graduated
● Francisco Benitez Memorial School
1999
Secondary
● Maulawin National High School
College
● Laguna Maritime Academy
o Office Management w/ Computer
-
SEMINARS AND TRAININGS ATTENDED:
● Basic Leadership Training
Philippine National Red Cross
LMA Campus-Sept.2004
● Culture and Communication Training
People Support Manila
May 6-19,2006
References are available upon request.
I hereby certify that all the information written herein is true and correct to the best of my
knowledge and belief.
__________________________
Karen T. Trumpo
