Karen Nwokeji

I am a dedicated Medical Billing and Care Coordination Specialist with over 7 years of hands-on experience supporting patients, providers, and healthcare organizations. I bring a strong background in eClinicalWorks (ECW) billing workflows, encounter tracking, referrals, medication refill processing, and accurate documentation. My work includes managing billing tasks, streamlining patient communication, and ensuring smooth coordination between homebound members and healthcare teams.

I specialize in developing person-centered care plans, navigating Medicaid programs, supporting transitions of care, and closing gaps in care using tools like Foothold, Psycke, and CES. With a clinical foundation as a Certified Home Health Aide (CHHA) and a BSN, I combine medical knowledge with strong administrative skills to deliver reliable, detail-oriented support.