Results-driven service professional with demonstrated expertise in customer support operations across healthcare, telecommunications, and logistics industries. Recognized for strong analytical thinking, escalation management, and service coordination, consistently driving customer satisfaction and operational excellence.
I Started my BPO career in 2023 while pursuing my college education. Despite entering the industry without prior experience, my determination to succeed and achieve financial independence propelled me to secure a role with Teleperformace, where I developed a solid foundation in customer service operations. Through discipline, continuous learning, and performance focus, I evolved into a dependable and results-oriented professional capable of thriving in high-demand environments.