KAREN EARL T. MASAGCA
Purok 1, Valencia, Virac, Catanduanes
Mobile number:-
E-mail address:-
OBJECTIVES:
Seeking an opportunity to further develop my professional skills and grow within a dynamic organization.
QUALIFICATION/SKILLS:
Computer literate, proficient by means of using Microsoft Office (Word, Excel, Publisher, and Power Point).
Ability to work independently or as part of a team.
Proven leadership skills and ability to motivate.
Dedicated, reliable and able to handle high volumes of assignments. Know for positive attitude and flexibility.
EDUCATIONAL BACKGROUND:
Catanduanes Colleges
Methods of Teaching
2022 - 2023
TertiaryCatanduanes State University
Calatagan Virac, Catanduanes
Bachelor of Arts in Political Science
2015 - 2019
SecondaryCatanduanes State Colleges Laboratory High School
Calatagan Virac, Catanduanes
2003 - 2007
PrimaryCatanduanes State Colleges Elementary Laboratory School
Calatagan Virac, Catanduanes
1997 - 2003
CERTIFICATIONS:
Licensed Professional Teacher – 2023
Fire Officer Examination Passer - 2023
PERSONAL DATA
Date of Birth: November 21,1989
Place of Birth:Virac, Catanduanes
Civil Status:Single
Age:34
Gender:Female
Religion:Roman Catholic
Citizenship: Filipino
WORK EXPERIENCE:
Documenter – Department of Agrarian Reform Provincial Field Office – October 4, 2023 - April 8, ,2024
Documenting participatory action research, survey, and field interviews, conduct of focus group discussions, meetings and dialogues, record, file safekeeping and technical secretariat work.
Customer Service Representative – Legato Health Technologies BGC Taguig - March 2021 – August 16,2023
Answering questions about a company's products or services.
Delivering information about a company’s offers.
Providing proactive customer outreach.
Handling customer complaints.
Executive Secretary/ Personal Assistant
Makati City – Law Office – Aug. 2020 – Feb. 14, 2021
Manage scheduling for company executive.
Draft, review, and send communications on behalf of company executive.
Organize and prepare for meetings, including gathering documents and attending to logistics of meetings.
Answer and respond to phone calls, communicate messages and information to the executive.
Prioritize emails and respond when necessary.
Coordinate travel arrangements.
Maintain various records and documents for company executives.
Customer Service Representative – Concentrix Bridgetowne, Quezon City - Feb. 28, 2020 - Dec. 18, 2020
Answering questions about a company's products or services.
Delivering information about a company’s offers.
Providing proactive customer outreach.
Handling customer complaints.
GIP Encoder (Internship) - Department of Labor and Employment – Catanduanes Provincial Field Office Virac - August 7,2019 – December 30, 2019
Reviewing data to make sure it’s accurate before entering in the system.
Entering data from paper to a computer data entry system.
Maintaining the data system and ensuring all information is correctly recorded.
Keeping records of data entry and database information.
I HEREBY CERTIFY THAT THE ABOVE INFORMATIONS IS TRUE AND CORRECT TO THE BEST OF MY KNOWLEDGE.
KAREN EARL T. MASAGCA
Applicant
