Kalu Nwanna

- Resourceful Virtual Assistant with experience in customer support, lead generation, social media management, and data entry. Skilled in streamlining operations, building client relationships, and managing digital platforms to boost business visibility. Proficient at delivering accurate, timely results while supporting organizational growth and efficiency. Currently gaining hands-on experience as a social media intern and a lead generator intern. • Virtual Assistance & Administrative Support • Data Entry & Database Management • Email & Calendar Management • Internet Research & Lead Generation • Customer Support & Client Communication • Microsoft Office Suite (Word, Excel, Outlook) • Google Workspace (Docs, Sheets, Drive) • Project Tools (Trello, Asana, Slack, Monday.com) • CRM Tools (Zoho, HubSpot, Salesforce, Freshdesk, Zendesk) National Youth Service Corps Oshimili North LGA, Delta State2019 – 2020 Abia State Polytechnic Aba, Abia State Higher National Diploma (HND) in Computer Science2016 – 2018 Abia State Polytechnic Aba, Abia State National Diploma (ND) in Computer Science2013 – 2015 Odofa Private Secondary School Badagry, Lagos State. West Africa Examination Council (WAEC)2008 – 2011 • Ability to work under pressure. • Good interpersonal skills. • Good team player. • Integrity and Honesty. • Good communication skills. • Self-motivated and target-oriented • Intern – Virtual Assistant & Lead Generation Growth X (Present) • Currently interning as a Virtual Assistant, providing support in lead generation and data management. • Assisting in organizing business operations and maintaining accurate records. • Gaining hands-on experience while contributing to smooth workflow and business growth. • Social Media Intern Internflare (Present) • Managing and scheduling content across social media platforms that aligns with the company’s vision and goals. • Assisting in audience engagement and community management. • Supporting daily operations by handling administrative and virtual assistant tasks. • Kairos Holdings (Jan 2025 – June 2026) Position: Executive Virtual Assistant. • Assisted with data entry, file management, and document preparation to ensure accuracy and timely completion. • Conducted internet research and prepared reports to support business decisions. • Preparing reports, presentations, and meeting documents. • Coordinating with teams, clients, and stakeholders. • Career Break May 2024 – December 2024 Took time off to focus on personal responsibilities, including maternity. During this period, I also enhanced my skills through self-learning. • Kerridale Preparatory School, Portharcourt, Rivers State (June 2023 – May 2024) Position: Data Entry Specialist • Entering and updating student information (enrollment, attendance, grades, health records). • Organized and updated databases, ensuring data integrity and confidentiality. • Assisted with generating reports, spreadsheets, and records for use. • Supporting smooth communication by keeping contact details and school records up to date. • Flowcode Tech Hub, Portharcourt, Rivers state (September 2021 – May 2023) Position: HTML and CSS assistant tutor • Anglican Grammar School Akwukwu-Igbo, Oshimili North LGA, Delta State (November 2019 – October 2020) Position: ICT Teacher (NYSC 1year Service) • Technical Support Fundamentals Certification Institution: Coursera Year: 2025 • IT support skills Certification Institution: Digital Witch Support Community Year: 2025 • Innovative Customer Service Techniques Institution: Linkedln Year: 2025 • Introduction to CRM with hubspot Institution: Coursera Year: 2025 `