Kalu Nwanna

I bring a blend of experience in Lead Generation, Customer Service, and Social Media Management, supported by a Higher National Diploma in Computer Science. In my role as a Lead Generator, I excel at researching and enriching contact information, managing large datasets with Excel/Google Sheets, and executing effective outreach campaigns through email and SMS. My background in Customer Service has sharpened my ability to maintain a positive and empathetic attitude, resolve customer issues promptly, and deliver professional support across multiple communication channels.

As a Social Media Manager, I create and manage engaging content, monitor audience interactions, and use analytics to improve performance and reach. My technical foundation allows me to adapt quickly to new tools, streamline workflows, and contribute to overall team efficiency.

I pride myself on being detail-oriented, proactive, and results-driven, with strong communication and organizational skills. Whether it’s building customer relationships, driving engagement, or ensuring smooth operations, I consistently aim to add value and help businesses achieve their goals.