Kalu Kalu Nsi

A dedicated and result oriented individual with indebt experience of combining exceptional intellectual, business, cooperate, analytical and people skills to achieve organisational goals. providing assistance in a busy corporate and business setting. Strong dedication to a given task and ability to resolve issues and cultivating a positive image within an organized corporate environment. Excel in both team environments and alone. Proven ability to listen attentively, solve problems quickly and efficiently, and create high quality professional relationships with others. Fully committed to following company procedures and winning loyal customers. Seeking to leverage intellectual and human resource expertise in a dynamic business with strong willingness to learn and grow while improving existing processes and systems through continuous professional development with total dedication to organisational goal attainment. 

As a customer service and satisfaction specialist, human resource management associate and a communication professional, I have extensive experience in customer service and satisfaction. My expertise includes customer service and satisfaction, human resource management, office administration, and digital marketing , and I have a proven track record of success in sales and customer service and satisfaction. At present, I work as a client service officer in Bacobs and NG where I attend to various costumers' complains and enquires about our services. I have worked as a sales and customer service representative/admin assistant with PULA Africa, an Agro-insurance company where I generate sales and retained potential and existing clients of the establishment by delivering excellent and satisfactory service. I also worked at Ogori TV on part-time as a reporter, where I wrote and edited national news lead for broadcast and publications. While serving, I was the NYSC-corpers liaison officer (CLO) of my local government CDS, and worked also with Destiny Rescuer Africa as the program coordinator/human resource manager of the organization. I have in-depth experience of customer service and satisfaction, work place ethics, office administration and human resource development.

I am a highly motivated individual with a passion for effective results, teamwork, result oriented and organizational goal attainment. My enthusiasm and dedication to my work have earned me the respect of my colleagues, boss, subordinates and supervisors. I am comfortable working independently and as part of a team, and I have excellent communication and problem-solving skills.

I am excited to bring my skills and experience to your establishment and would be thrilled to have the opportunity to discuss the role further.

I look forward to hearing from you, thank you.