Kala Aldridge

Kala Aldridge 40 Lance Court Mansfield, Ga. 30055 ·- –- Experience June 2005 – November 2007 PC insurance agent/customer service, pound insurance agency Position began as Customer Service with taking payments, answer telephone, filing, etc. while finishing high school, then moved to training and taking Property and Casualty Agent license. Left company due to illness. December 2008 – May 2017 sales & service/marketing coordinator, newton federal bank In order; began as a teller, within first year moved to Head Teller. Transitioned to a Customer Service Representative (this included being our IRA specialist), then within a year moved into Assistant Branch Manager for the Main Branch. After serving as manager for 2 years I was given the opportunity to help develop a marketing and sales team. Which included managing and assisting in creating our website (this includes managing leads coming in from our website), referral system and incentives, mystery shop program, all marketing aspects and event planning, among other things. At this time, I also served as the Assistant to our VP of Marketing and Loans. I resigned from Newton Federal Bank after the birth of our daughter. July 2017 – August 2018 sales & service/marketing Consultant, newton federal bank My prior manager at the bank called in July to offer a consulting contract where I worked primarily from home assisting and managing most of the same responsibilities I was carrying out before I left. The one-year contract ended in August 2018. February 2019 - Current Office Manager, ArborServ Complete management of all office duties, including: Payroll, Accounting (Payables/receivables), Customer Service, Scheduling, QuickBooks ProAdvisor Certified, etc. Education December 2011 Associates in business administration, Georgia Perimeter College July 2016 Bachelors in marketing ~ In progress, Georgia Southwestern State university 9 credits remaining Skills Accustomed to gathering and conducting training for groups ranging from 1 to 75 people. Trustworthy and Honest, assisted as a confidant and within HR duties at times. Training and experience in some IT issues, including online banking and website management. QuickBooks ProAdvisor Certified Committed to customer/employee satisfaction, have an above and beyond determination when assisting in all aspects. Well Organized and works well under pressure Extensive training and experience in managing and boosting morale in teams of many different shapes and sizes. Committed to time and deadlines, in addition to assisting teams in helping them reach their goals and timelines. Training and experience in all Microsoft Office platforms, including Access.