Thank you for taking this time to view my profile. My experience and talents extend out to management of several programs, customers and employees singularly and/or consecutively.I have many years of customer service, whether its being their advocate, front line, management of the front line, mystery shopping, referral management, etc. I created, drafted, edited and managed email communications to our customers and to employees, while planning, coordinating and training for events and new products and services. I am also Quickbooks Online Proadvisor Certified. Please view my resume and skills below for a more definitive explanation of my experiences and talents, you are welcome to contact me anytime with questions or detailed description. Thank you