Kaitlin Lawrence

Kaitlin Lawrence Virtual Executive Assistant | Digital Operations Specialist Nashville, TN |-|- | Remote Profile Detail-oriented and emotionally intelligent Virtual Assistant and Digital Operations Specialist with 10+ years of experience in remote administrative support, executive calendar coordination, inbox management, client communication, SOP creation, and internal system optimization. Proven success managing projects and launches, supporting global teams, and implementing workflows using tools like Notion, Google Workspace, Trello, Slack, Asana, and Zoom. Known for delivering organized, high-touch support with clarity, efficiency, and warmth. Core Competencies • Virtual Executive Assistance & Calendar Coordination • Launch Preparation, Project Tracking & Task Management • Inbox Zero Systems & Client Communication • Standard Operating Procedures (SOPs) & Digital Workflow Creation • Internal Communications, Scheduling & File Organization • Tools: Notion, Google Workspace, Slack, Trello, Asana, Zoom, Microsoft Office Technical Stack Experienced in supporting clients and teams through modern platforms including Notion, Google Workspace, Slack, Trello, Zoom, and Microsoft Office. Skilled in using CRM tools, collaborative documents, shared drives, naming conventions, and remote scheduling platforms to deliver seamless virtual operations. People Ops Generalist, Total Rewards & Culture Talkspace Inc. | Remote | 2021 – 2023 - Led internal HR system updates, supported employee lifecycle, and managed vendor relationships - Designed digital tools (guides, resource portals, onboarding decks) for remote teams - Provided administrative, scheduling, and systems support across U.S. and Israel teams People Ops Specialist Postmates Inc. | San Francisco, CA (Remote) | 2018 – 2021 - Managed onboarding, offboarding, and internal logistics for 800+ employees - Coordinated weekly new hire setup, internal comms, and performance cycles - Produced reports, maintained HR data, and supported process improvement during high-growth scale-up phase Early Career Roles – HR Coordinator, Benefits Admin, Systems Assistant Various Companies | 2011 – 2018 - Supported onboarding, time tracking, benefits enrollment, and compliance - Delivered consistent scheduling, reporting, and employee communication support - Hands-on experience with internal systems, record-keeping, and file management Additional Experience Freelance VA & Soft Systems Consultant | 2023–Present - Assisted creative professionals and entrepreneurs with Notion setup, client onboarding, and soft launch support - Created systems for task tracking, digital workflows, and inbox organization - Provided project-based support for branding, events, and internal admin setup Education Cane Ridge High School | Nashville, TN | Class of 2011 Availability & Work Style - Remote | U.S. or international clients - Available 15–25 hours/week (retainer or project) - Calm, proactive, deadline-driven, with excellent communication skills - Comfortable working with executives, entrepreneurs, or creative teams