Kafayat Adedokun

I am a dedicated customer service professional with expertise in chat support and client engagement. Skilled in handling inquiries, resolving issues, and providing timely assistance, I focus on creating positive customer experiences that build trust and loyalty. With strong communication skills and the ability to multitask in fast paced environments, I excel at delivering accurate information while maintaining empathy and professionalism. Proficient with tools like Zendesk, CRM platforms, and live chat systems, I ensure smooth interactions and efficient resolutions. My goal is to support businesses in strengthening customer relationships and achieving higher satisfaction through responsive and reliable service.