Justine Gonzalvo
Licensed Nurse and Experienced Customer Service Professional
Skills:
Coaching, Customer Service, Technical Writing, Order Processing, Healthcare
Experience
10 years of total working experience
Sep 2018 – Present
(2 years)
ESL Online Instructor
Seer English
Specialization
Education / Language Teaching
Position Level
1-4 Years Experienced Employee
Feb 2016 – Jun 2018
(1 year 11 months)
System Administrator – Oracle Taleo Cloud
IBM Business Services, Inc.
Specialization
IT/Computer - Network/System/Database Admin
Position Level
Supervisor / 5 Years & Up Experienced Employee
Nov 2014 - Jan 2016
(1 year 3 months)
HR Delivery Team Leader
IBM Business Services, Inc.
Specialization
Human Resources
Position Level
Assistant Manager / Manager
Apr 2011 - Oct 2014
(3 years 7 months)
Quality Analyst
IBM Business Services, Inc.
Specialization
Logistics/Supply Chain/Order Management
Position Level
1-4 Years Experienced Employee
Apr 2009 - Apr 2011
(2 years)
Customer Service Professional
Convergys (formerly Stream Global Services)
Specialization
Customer Service
Position Level
1-4 Years Experienced Employee
Sep 2008 - Apr 2009
(7months)
Staff Nurse
San Juan De Dios Educational Foundation Inc. (Hospital)
Specialization
Healthcare / Nursing
Position Level
Fresh Grad / < 1 Year Experienced Employee
Education
2008
De Los Santos - STI College – BS Nursing
2004 Polytechnic University of the Philippines – Office Mgmt