Justine
Magallanes
CONTACT INFO
Phone
-
Email-Address
Caloocan, Philippines,1421
PROFESSIONAL SKILLS
Customer Service Representative
Sales
Leadership
Managerial
Problem Solving
Invoicing
Scheduling
Emailing
Communication
WORK EXPERIENCE
ROLE/POSITION
Solaire Resort and Casino | August 2019 - October
2019 | Hotel Concierge Team
Greet incoming hotel guests
Monitor guest’s baggage
Provide Safety and security to guest’s
belongings
Greet incoming hotel guests
Monitor guest’s baggage
Provide Safety and security to guest’s
belongings
ROLE/POSITION
Teleperformance Fairview Terraces | May 2021- May
2023 | CSR
Take in phone calls and provide
resolutions,service,inquiries to our customer
concerns
Handled a team
Teach process to new joiners
Were able to hit the target when it comes to
SALES
ROLE/POSITION
Accenture Inc.| July 2023 - Current
Process Client’s contracts and invoices
Communicate with client’s regarding conditions
of agreements
EDUCATION
SOFTWARE EXPERIENCE
Microsoft Word
Microsoft Excel
Outlook
Social Media
Google workspace
Canva
SAP
Genesys
STI COLLEGE OF CALOOCAN
June 2016 - October 2019
Bachelor of Science In Hotel and Restaurant
Management
ASIAN INSTITUTE OF MARITIME STUDIES
June 2013 - February 2016
Bachelor of Science In Maritime Studies
REFERENCES
Thess Tarcena | Yiels Financial Corporation
/Chief Accountant |--
Arcel Arrofo | Accenture Inc. /Finance Analyst|--