Justina Emeka

 JUSTINA EMEKA VIRTUAL ASSITANT --Linkedln PROFESSIONAL SUMMARY Detail-oriented and certified Project Management professional with proven experience delivering administrative, scheduling, and coordination support in both onsite and remote environments. Adept at handling project documentation, client communications, task prioritization, and digital tools to support cross-functional teams and executives. Strong ability to manage calendars, streamline workflows, and provide virtual support that drives productivity. PRINCE2-trained and skilled in task tracking, status reporting, and issue resolution. KEY COMPETENCIES Virtual Administrative Support Project Coordination & Documentation Calendar & Inbox Management Task Tracking & Reporting Online Meeting Support (Zoom, Teams) CRM TOOLS: Monday.com, Trollo and Asana Remote Team Communication Time Management & Prioritization Microsoft Office (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive) Adaptability | Confidentiality | Problem-Solving WORK EXPERIENCE Virtual Team Member/ Customer Support IMAX Filmhouse cinema, Lekki, Lagos JULY 2023 Responded to customer queries, bookings, and concerns via phone and online platforms. Handled digital ticketing system and assisted with online reservations. Monitored transaction and prepared daily reports support finance and operation worked collaboratively with remote team members and shift supervisor. Project Management Trainee (Boot Camp Experience) Hands- On Project Management (HOPM) MAY 2023 –J Completed a practical project management boot camp designed to simulate real-world project environments and equip trainees with tools, strategies, and methodologies to initiate, plan, execute, monitor, and close projects effectively. Key Highlights: Gained hands-on exposure to PRINCE2-based project management frameworks, including scope definition, work breakdown structure (WBS), and risk management. Collaborated in small virtual teams to deliver mock project deliverables under deadlines using agile , Scrum and waterfall approaches. Used Microsoft Excel, Word, and basic task-tracking tools (e.g.Monday.com, Asana Trello) to organize project schedules, track progress, and assign responsibilities. Practiced stakeholder communication, issue escalation processes, and performance reporting. Created project documentation including status reports, project plans, and closure checklists. Automations. Supervisor/Office coordinator Crystal diamond hotel MAY 2021-DEC.202 Scheduled shifts and tracked attendance for hospitality staff. Conducted training for new hires and documented progress. Reported directly to management with project status updates on room occupancy and service quality. EDUCATION/CERTIFICATION B.Sc. – Biochemistry Ebonyi State University, Nigeria Project Management (Documentation & Implementation) Blessings Igwegbe Academy – PRINCE2LANGUAGES: Fluent in English (Written and Spoken) LANGUAGES