Justin Torrefiel

I am a Customer Service Representative for more than 3years in a fast paced BPO industry. I am Computer literate (MS Project, Excel, Word, PowerPoint and Spread sheet). As well as managing social media outlets, coordinating & planning events, managing websites, communicating with & serving customers & promotional items and tracking budgets. I have also organized events and worked with different kinds of people. I have strong leadership skills and I am proficient at building and maintaining professional relationships. I am able to prioritize and to delegate tasks while maintaining focus on the goal.

I am a Bachelor's degree holder, specifically in Criminology, who desires to have a long-term job that will help me with my career and personal growth.I'm organized, dependable & a go-getter who isn't afraid of a challenge & learns quick.

Skills:

-Data Entry in Word, or Google Docs

-Transcription (transcribing voicemail, video or audio, podcasts etc.)

-Executive Assistance

-Typing

-Email Management/Filtering

-Booking appointments with clients

-Answering support tickets (with use of Freshdesk)

-Receptionist duties (answering occasional calls)

-Dropbox / Google Drive Organization

-Set-up Social Media Accounts (Facebook, Twitter, LinkedIn, Youtube)

-Manage and update Social Media Accounts