Justin Timbang Gonzales

I am an English educator with a deep passion for language, learning, and meaningful communication. Earning my degree in Bachelor of Secondary Education major in English (Cum Laude) has given me a strong foundation in teaching methodologies, curriculum development, and student engagement. I believe that education is more than just imparting knowledge—it is about inspiring curiosity, fostering critical thinking, and helping students develop a lifelong love for learning.

Beyond the classroom, I have gained valuable experience in customer service and people management. Working as a Guest Experience Leader at McDonald’s, I developed strong interpersonal skills, creativity, and the ability to adapt to different customer needs. This role allowed me to refine my ability to connect with people, handle concerns effectively, and create positive experiences. Later, as an Amazon Customer Service Associate, I further enhanced my communication and problem-solving skills in a fast-paced, digital environment. Handling inquiries through AC3 and managing interactions via Meta Business Suite, I became highly proficient in addressing customer concerns with empathy and efficiency.

What sets me apart is my ability to merge education and communication seamlessly. Whether I’m teaching students, assisting customers, or engaging with different audiences, I always strive to deliver clear, effective, and impactful communication. My goal is to use my skills and experiences to educate, inspire, and make a difference in people’s lives.