JUSTIN JOENER P. GUIAO
#056 Marketview Subd. Brgy. Maliwalo, Tarlac City Philippines
Contact no. (-
E-mail Address:-OBJECTIVE:
To be able to interact with customers in order to answer questions, resolve support issues, improve credibility,
and nurture relationships.
PERSONAL DATA:
Date of Birth
Place of Birth
Height
Weight
Gender
Citizenship
Religion
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:
:
:
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December 27, 1992
Tarlac City Philippines
5’ 6”
60kg
Male
Filipino
Roman Catholic
EDUCATIONAL BACKGROUND
TERTIARY
STI COLLEGE
STI Compound, Ninoy Aquino Blvd. Brgy. San Vicente Tarlac City
Bachelor of Science in Hotel and Restaurant Management
2010 -2014
SECONDARY
TARLAC NATIONAL HIGH SCHOOL
San Roque, Tarlac City, Philippines-
INTERMEDIATE
TARLAC WEST CENTRAL ELEMENTARY SCHOOL
San Roque, tarlac City, Philippines
ECUMENICAL CHRISTIAN COLLEGE
Poblacion, Tarlac City Philippines-
PRIMARY
TARLAC FIRST BAPTIST CHURCH
San Vicente Tarlac City, Philippines-
WORKING EXPERIENCE:
Office Beacon
Order Processing
Clark Pampanga
January 2020 – September 2020
● Transferring Customer information on our system and processing an order.
Customer Service Representative
Davata Store ( Remote task)
October 2018- December 2019
● Assisting clients/customers with their concerns via phone.
● Helping customers with their orders by providing tracking details, product description and details and orders
that have problems such as damage, defective and wrong items received.
● Processing refund or replacements.
● Maintaining good quality calls by making sure that all policies are being followed.
Alan Morgan Group (Onlinejobs.ph)
Freelancer (WFH) (part time job)
October 2018- December 2019
● Do some research and transfer data to a spreadsheet.
Customer Service Representative
Sitel Inc
September 2017– June 2018
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Assisting clients/customers with their concerns via email.
Helping customers with their orders by providing tracking details, product description and details and orders
that have problems such as damage, defective and wrong items received.
Processing refund or replacements.
L SQUARE HOTEL
Service Host (waiter), Bellman and Front Desk Agent
San Rafael Tarlac City
June 2015 – May 2017
FOLDED AND HUNG
Stock Custodian
SM Tarlac City
March 2012 – June 2012
CHARACTER REFERENCE
Monica Katindig
Cloudstaff Employee
Joshua Alfred Guiao
Cloudstaff Employee
Keren Guiao
Cloudstaff Employee
I hereby certify that the above information is true and correct to the best of my knowledge and beliefs.
Justin Joener P. Guiao
Applicant
