Junrey Lagamon

Junrey Peniza Lagamon  Home : Alley Street, Zone 11 Barangay Bagong Silang, Iligan City, 9200, Iligan City, Philippines  Email:- Phone: (-  Skype: live:.cid.892a1a9e5f7f3049  LinkedIn: www.linkedin.com/in/junrey-lagamon- Gender: Male Date of birth: 12/22/2000 Nationality: Philippine ABOUT ME A hardworking person equipped with the diverse skills learned from studying Political Science paired with practical work experience seeking to apply in your company WORK EXPERIENCE [ 02/01/2022 – Current ] Remote Customer Support Management Ark Project City: Delaware | Country: United States -Managed a team of customer service support remotely -Provide day-to-day support, coaching, and training to the agents -Collaborate with diverse people, create daily reports, and present the team’s performance to upper management [ 04/11/2021 – 02/01/2022 ] Remote Customer service representative Ark Project Address: 200 Continental Drive, Suite 401, Newark Delaware , 19713, Delaware, United States -Handle customer complaints -Assist and resolve customers' concerns about the products they received [ 01/09/2024 – 08/05/2024 ] Internship Legislative Office of the Secretariat-Local Government Unit City: Iligan City | Country: Philippines -Assists in crafting resolutions and ordinances for the City -Attend regular sessions of Councilors and participate in public and committee hearings -Take minutes of meeting EDUCATION AND TRAIN‐ ING [ 2020 – 2024 ] Magna Cum Laude Mindanao State University- Iligan Institute of Technology, Bachelors of Arts in Political Science https://www.msuiit.edu.ph/ Address: Andres Bonifacio Ave, Tibanga, 9200, Iligan City, Philippines | [ 06/2024 ] Research Presenter and Participant FEU Global 2nd International Conference City: Metro Manila | Country: Philippines | [ 05/2024 ] Participant Philippine Political Science Association 2024 International Conference City: Iligan City | Country: Philippines | [ 2020 – 2024 ] Member Political Science Society City: Iligan City | Country: Philippines | [ 2018 – 2020 ] With High Honors Iligan Medical Center College- Basic Education Department, Humanities and Social Sciences (HUMSS) Address: San Miguel Village, Palao, 9200, Iligan City, Philippines | [ 2020 ] Work Immersion Iligan City Hall of justice Address: Building Judge Guevarra Street, Tubod, 9200, Iligan City, Philippines | [ 2019 ] Participant of Iligan Youth Parliament City Government of Iligan City: Iligan City | Country: Philippines | [ 2014 – 2018 ] With Honors Iligan City National High School Address: Gen. Wood Street, Corner Roxas Avenue, Brgy. Mahayahay, 9200, Iligan City, Philippines | [ 2014 ] Valedictorian Ampucao Elementary School Address: Sitio Ampucao, Mainit, Iligan City, 9200, Iligan City, Philippines | LANGUAGE SKILLS Mother tongue(s): Cebuano , Filipino Other language(s): English LISTENING C2 READING C2 WRITING C2 SPOKEN PRODUCTION C2 SPOKEN INTERACTION C1 Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user DIGITAL SKILLS My Digital Skills Microsoft Applications | digital marketing | content marketing | video conferencing Soft Skills Leadership | Team Leader | Critical Thinker | Research | Time Management Iligan City, 06/20/2024 Junrey Peniza Lagamon