Junessa Meiji B. Paña

Good day!

I am Junessa Meiji Paña, a home-based specialist specifically a customer email support in an e-commerce company for more than a year now and was a part-time product researcher (home-based too). Prior to this job, I was a customer service specialist in the corporate world for almost 8 years serving both the UK and Australian clients. 

Majority of my home based experience was focused on email support. I resolve product or service problems; select and explain the best solution to solve the problem; expedite correction or adjustment; follow up to ensure resolution, all via email. Also, I build sustainable relationships and trust with customer accounts through open and interactive communication. I use Zendesk and Shopify. Other tasks include order management and Facebook page management.

I also use Hubstaff to track work hours.

Upon reading your qualifications, I strongly believe that I am the best fit for the job. With my knowledge and expertise in servicing the customers, also social media marketing, I know that we can achieve your business goals.

I am an out of the box thinker, highly motivated, has strong work ethics and easy to train, just give me the instructions and will work on it as you expected.

I am available anytime now, just send me an email and we'll talk about how we can work together. 

By the way, attached herewith is my resume for your reference.

Hope to be working with you the soonest.

Many thanks,

Meiji

Junessa Meiji B. Paña

Dasmariñas, Cavite