JUNE MIR VELASQUEZ
SUMMARY
A highly motivated processor and patient care coordinator with 5 years of experience making healthcare easier for
everyone by integrating medical records and assisting patients in understanding their health. Proficient in time
management, organization and analysis of data, use of Microsoft applications as well as GSuite applications. Possess
communication and interpersonal skills and has the experience of handling customers online and offline.
EDUCATION
2022 - 2023
University of Cebu Lapu-Lapu and Mandaue
Bachelor of Elementary Education
A.C. Cortes Ave., Looc, Mandaue City
2018 - 2019
University of Cebu Lapu-Lapu and Mandaue
General Academic Strand
A.C. Cortes Ave., Looc, Mandaue City
2016 - - 2013
Tipolo National High School
C.D. Seno St., Tipolo, Mandaue City
Tipolo Elementary School
P. Basubas St., Tipolo, Mandaue City
WORK EXPERIENCE
2020 - 2025
MISSION DIGITAL HEALTH INC.
Data Entry (August 2020 - December 2021)
- encoding and correcting words that the Machine Learning (ML) software predicts.
- detail-oriented and accuracy driven
Medical Records Representative (January 2022 - May 2023)
- creating medical record PDFs to abstract clinical data using the software application.
- continuously build medical information timelines for patients.
Tier 2 - Escalations (June 2023 - March 2025)
- first level support to review, action, resolve or escalate task processing issues
- coordinate and calibrate with SMEs and Team Leads in updating protocols
- escalation analysis to propose calibration session, refresher training and targeted coaching
2025 - 2026
SKILLS
SVCPH.INC
Patient Intake Coordinator - CSR (May 2025 - January 2026)
- receives and process patient admission into our agency EMR system for home health
services.
- coordinating patient care by taking inbound and outbound calls in regards to home
health services of the patient.
Data Entry
Data Analysis
Keen to details
Microsoft Applications
Time Management
Team player
Adaptability
REFERENCES
Venus Claudine Llaguno
Florence May Malinao
Chriscel Leyson
Team Leader | Mission Digital Health Inc.
Supervisor | Cohere Outsourcing Phils Inc.
Ancillary Booker | Gordian