Junaid Khan

Junaid Khan

$15/hr
Customer Success Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Rawalpindi, Punjab, Pakistan
Experience:
7 years
About

Hi,

I’m Junaid Khan, an Account Executive and Customer Success Specialist with a background in sales, customer retention, and software adoption across multiple industries, including fleet management, fintech, and business intelligence (BI). I specialize in helping businesses optimize their software solutions, improve customer satisfaction, and drive revenue growth.

With extensive experience in CRM tools like Salesforce, SalesLoft, and HubSpot, I have successfully managed 200+ client accounts, conducted over 200 product demos, and played a key role in boosting customer retention by 25%.

I have worked with industry-leading companies such as:

Motive (formerly KeepTruckin) – Assisted fleet operators in adopting AI-powered solutions like ELDs, Smart Dashcams, and vehicle telematics, increasing sales by 15%.

AtoB – Led the implementation of Driver Pay(Payroll), modernizing payroll processing for trucking companies and improving payment efficiency.

insightsoftware – Supported clients in BI, FP&A, and xP&A, ensuring seamless adoption of Vizlib and Jet Analytics for financial reporting and data visualization.

MissionX – Managed enterprise clients and led product demos for project management software, improving adoption rates and user engagement.

Tools I am familiar with:

  • Salesforce CRM

  • SalesLoft

  • NetSuite

  • MS Office

  • Trello

  • Microsoft Power BI

  • Asana (Project Management)

  • Google Suite

  • Workday

  • Zendesk

  • FreedomSoft CRM

Always open to learning new tools very fast.

My approach is simple: I listen, analyze, and provide personalized solutions that help businesses maximize the value of their software investments. Whether it’s customer retention, product training, onboarding, or renewals,

I make sure clients get the support they need to achieve their goals.

If you’re looking for someone who understands software sales, client success, and CRM optimization, let’s connect! I’d love to help your business grow and succeed.

Thank you!

Skills
  • CRM Software (Salesforce, SalesLoft, HubSpot)
  • Sales & Business Development
  • Account Management & Retention
  • Contract Renewals & Negotiations
  • Product Demonstrations & Presentations (Google Meet, Loom)
  • Pipeline & Forecasting Management
  • Client Consultation & Needs Assessment
  • Cross-Functional Teamwork
  • Customer Relationship Management
  • Time Management & Prioritization
Languages
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