Junaid Javed

This is Junaid Javed. I'm a virtual assistant and customer care support executive. I have been working with "Oladoc" the leading healthcare digital platform in Pakistan as a customer care representative and quality assurance executive for 5 years. My 5 years journey in this company has made me proficient, agile,focused, communicative and convincing.

I always try to enhance my skills and bring versatility. I have strong negotiating and people skills to deal with any kind of customer.

My pros related to the customer care support department

• Calls handling and support
• Cold outreach
• Handling and humbling rude customers easily
• Quality Assurance
• Chat support
• Customer service
• Composing and sending Email, Text/Whatsapp messages

I have been working flex time as a Virtual Assistant for a private company for 2 years. Quality is my top priority so, i always try to provide quality stuff to my customers and keep their satisfaction at the top.

Furthermore, i offer as a virtual assistant

• Documentation (Microsoft office)
• Typing
• Google sheets
• Data Entry
• Web research

This is all i do. I always believe in hard work and honesty. So, if you hire me, i can assure you it'll be profitable.

Thanks and regards!