Juma Hassan Mzungu

JUMA HASSAN MZUNGU Expert IT Technician Résumé - /- -www.linkedin.com/in/jhm05 Personal Summary I am a successful IT professional with extensive experience of installing and configuring computer systems in both hardware and software. Having the ability to take the technical lead projects and supporting technical implementation. Previously I was working in a high demanding production support environment managing large volumes of business critical data. Aim committed team player, self-motivated with the ability to communicate at all levels. Presently looking for possibility of getting employment at your Company. Work Experience 07/2023 - 10/2023 Data Clerk, Henry Jackson Foundation Medical Research International (HJFMRI), Mbeya, Tanzania. General duties: * Enter patient information, family information, visits, and laboratory results and other findings into the CTC2 database system, HTS database and pharmacy module. * Ensure all the patients records are properly stored and monitored according to the National Aids Control Program - NACP guidelines * Conduct monthly data audit. Verify data entered in CTC2 database and that of the paper-based source. Check the completion of CTC2 cards and work with CTC staff to rectify any inconsistencies. 12/2021 - 02/2022 IT Support and Data Officer, Dun & Bradstreet Credit Bureau Tanzania Limited, Dar es salaam, Tanzania. General duties: * Receiving Credit Data from financial institutions such as Commercial Banks, Microfinance Institution (MFI) and Mobile Money Loan (MNOs) then analyzing and processing them according to IFF (Input File Format) of BOT. * Data quality assessment * Make sure Data in Database is secured * Installing and configuring computer systems in both software and hardware. * Provide user help and technical support to internal and external staffs. * To make sure all the time company's network is secured and available. * To make training to internal and external staffs if there is a new application software introduced to Organization. 11/2021 – 01/2022 Data Liaison, Agricycle Global, Remote. General duties: * Receiving data from project researchers (canvassers) then inter into computer system for analysis and generate reports as per request from project manager. * Provide supervision and technical support to canvassers on collecting data. 03/2018 - 09/2018 Data Officer, Management and Development for Health (MDH), Dar Es Salaam, Tanzania General duties: * Enter quickly and accurately clinical, laboratory, tracking or other forms into CTC2 database. * Database Development and Maintenance * Data Analysis and Reporting * Reconcile differences between different databases by running compare program, reviewing appropriate form and correcting all differences. * Contacting weekly and monthly backup of databases, including CTC, HTS and other databases. 11/2010 - 05/2017 Senior IT Assistant, The Guardian Limited, Dar Es Salaam, Tanzania General duties: * Worked as part of a proactive team of support responsible for delivering a high quality, customer focused professional service. * Provided very highest level of technical support and customer service to internal staff. * Managed LAN, WAN, and PASTEL PARTNER & BUSI NESS I NTELLI GENT REPORTI NG. * Implemented and monitored WAN P2P network to link company’s remote offices. * Implemented and Trained of STOCS Application, Circulation System (CIO) and Electronic Voting System (EVS). 10/2009 - 02/2010 07/2009 - 09/2009 * Successfully migrated financial data from TALLY to PASTEL PARTNER and implemented the use of BUSINESS INTELLIGENCE REPORTING. IT Technician Intern, Tanzania Revenue Authority (TRA), Dar Es Salaam, Tanzania General duties * Responsible for the Network Management and Administration in Linux and Windows Server Families. * Also the first point of call for proving technical support Data Programmer Intern, Management and Development for Health (MDH), Dar Es Salaam, Tanzania General duties: * Database Development and Maintenance * Coding, Debugging, Testing and Documenting relevant tools and techniques. * Data Analysis and Reporting * User Support and Training * Software Documentation Designing Areas of Expertise Networking TCP/IP, DHCP, DNS, FTP, Active Directory, Terminal Server, CAT5/CAT6 Wiring and R o u t i n g , Patch Management & Preventive maintenance OS system Proficiency on OS, Window Server 2003/2008/2012R2 OS, MS SQL Server 2003/2005/2008/2012, Window 9X/NT/2000 XP, Vista, Window 7/8/10/11 also familiar with Mac OS Financial Knowledge on integrated financial systems Quick Book, Tally, Pastel Partner & Business Intelligent Reporting Databases Proficiency on Microsoft SQL Database Management Systems, T-SQL, Ms Access, Excel Education Background 2007 - - 2006 Advanced Diploma in Computer Science, Institute of Accountancy, Arusha, Tanzania High school education (ACSEE), Pugu Secondary School, Dar Es Salaam, Tanzania Specialized in Mathematics, Physics, and Biology 2000 -2003 Secondary school education (CSEE), Ilboru Secondary School, Arusha, Tanzania References Edgar Sinto'o Deputy managing Director E. A. Baltic Control Ltd --Emmanuel Matondo Human Resource Manager The Guardian LTD --Finehas Lema Infocom Technology IT Consultant --