Jullien Winchie Ilogon

WORK EXPERIENCE Jullien Winchie Ductama Ilogon JullienWinchieIlogon.jobs180.com 2015 November to 2016 December Accenture -Philippines Position: Remote Desktop Support Specialist ( Fresh / Entry Level ) Specialization: BPO/Call Center Industry: Computer / Information Technology (Software) Remotely assist clients' issue regarding on their software or any technical computer problem. Perform the troubleshooting remotely; chat with the client and make a call if in case the session got disconnected. OBJECTIVE Seeking a challenging career with a progressive organization that will enable me to utilize my educational background, willingness to learn and ability to work well with people, where I can complement my knowledge and contribute my best to the organization to attain its goals and fulfill its objectives. 2011 June to Holy Name University 2015 October Position: Laboratory Assistant ( Trainee ) Specialization: Chemistry Industry: Chemical / Fertilizers / Pesticides EDUCATION 2015 October PERSONAL INFORMATION Birthdate : July 4, 1994 Holy Name University (HNU) Major: IT Field of Study: Computer Science/Information Technology ACHIEVEMENTS Civil Status : Single Nationality : Filipino Address : Villalimpia Loay, Bohol, Central Visayas 6303 Gender : Female Class Valedictorian - Batch 2006 Graduated Bachelor's Degree in Information Technology Accomplished 486 hours of On-the-Job Training at Alturas Group of Companies Accomplished bachelor's degree at Holy Name University as Working Scholar Active member of Working Scholar Organization at college CONTACT INFORMATION Member of Society of Young Computer Professionals at college Perfect in Attendance - Dec. 2015 to June 2016 Mobile :- Top Performer Agent - May-June 2016 Home : All Star Agent - April 2016 Email :- Work : SKILLS • Microsoft Office Suite • Hardware Basics and Troubleshooting • Computer/Technical Literacy • Graphic Design and Web Development • Sound time management skills • Highly resourceful, objective and reliable • Ability to work independently or as part of the team • Computer Software Installation and Troubleshooting • Network and Printer Troubleshooting • Customer Service • Data Entry/Analysis CERTIFICATIONS 2015 Certificate of Recognition Completed 4 years in service as Working Scholar 2015 Certificate of Participation - Basic PC Troubleshooting 2015 Certificate of Attendance - PreEmployment Orientation Seminar 2015 Certificate of Participation - Job Knowledge Symposium 2014 Certificate of Participation - Team Building Activity 2012 Certificate of Completion - CWTS 1 and 12 2012 Certificate of Participation Motivational Support Program 2012 Certificate of Participation - Prolife Symposium 2006 The National Movement of Young Legislators and Department of Education Award of Excellence 2006 Senate President Protempore Jose A. Clarin Award for Academic Excellence SEMINARS 2015 Pre-Employment Orientation Seminar 2015 Job Knowledge Symposium 2015 Basic PC Troubleshooting 2013 Time Management Seminar 2012 Basic Life-Support Seminar 2012 Motivational Support Program LANGUAGES • English, Tagalog and Cebuano REFERENCES Dr. Juliet M. Salgados Professor Chairperson, Math and Natural Sciences College of Arts and Sciences Holy Name University- Mrs. Amie Rosarie C. Caballo, MSIM Professor Dean, College of Computer Studies Holy Name University- View more of my ResumèLink at http://JullienWinchieIlogon.jobs180.com