JULIUS FRANCIS M. ISRAEL
Contact Number:-
Email:-OBJECTIVE: To secure a promising job that offers both a challenge and a good
opportunity for growth and use my strong analytical skills and knowledge along with my
exceptional common sense to improve services and products. To develop my expertise in
my field of interest.
WORK EXPEIENCE:
Leadrush Limited (May 2014 – November 2016)
Position: Customer Support Representative
Tasks: Answers support tickets regarding customer’s inquiries, issues and billing
concerns. Provide solutions to customers concerns regarding on the software
products they purchase with us.
Foote Francis Pty Ltd (February 2012 – December 2013)
Position: Web Researcher, Admin and Data Entry Support
Tasks: Assist in research relating to the Wine Industry in Australia and, specifically, the
collection and collation of wine tasting notes data from Wine Producers around Australia.
Next Q Communications Inc. (March 2011-September 2011)
Position: Technical/Chat Support Representative
Tasks: Assists customers to design, manage and market their website. Provides
solutions to technical and billing issues of customers website.
Etelecare Global Services (April 2008-December 2009)
Position: Technical Support Representative
Tasks: Supports technical issues for LAN, software, firmware and hardware for
Vonage IP phone adaptor. Assist customer for networking and ISP issues, fax
issues, home alarm system, credit card machines and TIVO devices that are
connected to vonage devices. Troubleshoots and configures network related issues
for routers( belkins, linksys, and netgear)
Trinet Multimedia System Corporation: (April 23, 2007-March 05, 2008)
Position: Field/Network Engineer
Tasks: Install and maintains the IP Surveillance System Of Iligan City. Install
wireless IP Radio and data server. Configures router and install switches. Assists
in structure cablings and migration of network cabinets and LAN installation.
National Transmission Corporation: (August 2005- February 2006)
Position: Cadet Engineer
Department: Supervisory Control and Data Acquisition
Task: Monitoring and gathering of data for power transmission, pc
hardware maintenance. Assists in making reports and do administrative task.
Department: Telecommunications Equipment Operation and Maintenance.
Task: Assists in installation of outdoor radio and other telecommunication
equipment. Installs solar panels, calibrate frequency for indoor radio, LAN
installation and checking electronic devices, batteries and communication cabinet.
Innodata Cebu Phil.,Inc (December 2001-December 2002)
Position: Production Associate
Task: Proofreading, data encoding, precoding of articles and magazines and
formats electronic files
EDUCATION:
College:
Cebu Institute of Technology ( Date of Graduation: October 16, 2004 )
Bachelor of Science in Electronics and Communications Eng’g.
Mindanao State University of Iligan Institute of Technology( March 29, 2000 )
Diploma in Electronics Eng’g Tecnology(Major in Computer Electronics)
Secondary:
Mindanao State University of Nawaan High School-)
Fifth Honor
CHARACTER REFERENCES:
Mr. Joselito Catahan
Team Supervisor
Etelecare Global Services
Contact Number:-
Engr. Jefferson Baltazar
Field Supervisor
Trinet Multimedia System Corporation
Contact Number:-
Engr. Ian Irog-Irog
IT Specialist
TIMEX Corporation
Contact Number:-
