Julius Ariola

I am a graduate of Bachelor of Science in Information Technology who is a self-driven and detail-oriented individual with a commitment to provide quality work.

I have more than two years of experience working in the Business Process Outsourcing industry as a General Administrative Staff, handling the functions of an offshore Admissions staff in one of Australia's education providers. I received the "Highest Merit" award as one of the employees who were most productive during the year of 2018.

I also worked as an e-commerce Customer Service Specialist and effectively increased customer satisfaction by resolving and handling customer inquiries and complaints through chat and e-mail platforms.

Tools used:

• Zendesk

• eBECAS

• Outlook

• Zoho

• LivePerson

• Magento

• Google Sheets

Thank you for visiting my profile. I look forward to working with you.