Hi,
I am proficient in data management tools, such as Microsoft Excel and Google Sheets, and I have strong skills in data analysis, lead generation, virtual assistance and customer service. I am good in the following tasks as listed below.
Data Analyst/Entry.
Proficiently handle data entry tasks across databases and spreadsheets.
Skilled in data analysis, including visualization, reporting, and insight extraction using Excel and Power BI. I maintain a strong focus on data quality control and assurance.
Lead Generator
Demonstrated success in generating high-quality leads through diverse channels (such as Yeld and Zillow).
Proficiently conduct lead research, qualification, and nurturing.
Apply lead scoring, segmentation, and targeted approaches.
Virtual Assistant
Leveraging on my extensive administrative support experience as a virtual assistant.
I can manage calendars and emails, and prioritize tasks effectively.
Also proficiently utilize virtual communication tools (Zoom, Microsoft Teams, and Google Meet) and coordinate virtual events.
Customer Service/Support
Committed to delivering exceptional customer service.
Resolve issues, employ problem-solving skills, and manage conflicts.
Familiarize myself with customer support software (e.g., Zendesk, HubSpot).
I also have strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Adapt as a as a team player with keen attention to detail.