Hello there!
I'm a highly proactive virtual assistant who assists entrepreneurs, executives and business owners integrate and streamline processes with administrative tasks/ support, and help create calm in chaos while maintaining a balance with their business and personal life. I've been in a client facing role throughout my career and believe I have the exceptional skills to take your business and company to the maximum success.
As a customer service specialist, I am highly skilled at building a sustainable customer base through my exceptional approach to resolving all of the customers' issues according to the organizational service level agreement, with over 5 years of experience in the financial, eCommerce, telecommunication and construction industries, I have interacted with customers across all races, backgrounds, culture, and orientation.
Here are some of my exceptional skills:
Excellent oral and written communication skills
⭐ Professional phone etiquette
⭐ Exceptional interpersonal skill
⭐ Google Workspace
⭐ Attention to Detail
⭐ Teamwork & Collaboration
⭐ Attention to Detail
⭐ Sales Closing
⭐ Technical Skills
⭐ Data Processing
⭐ Ability to work under pressure with little or no supervision
Tools I use
Salesforce.com, Hubspot, Salesmate, Zendesk, Freshdesk, VOIP, Mojo Dialer, Xencall, Call Pro, Intercom, Zoom, Google workspace, Microsoft Suite, Slack, Meet, Skype, Asana, Trello, ClickUp, Quickbook, Monday.com, and several others.