Julie May Lopez

Hi, I'm Julie. I am a proactive Virtual Assistant and Operations Specialist with over a decade of experience across diverse industries, including insurance, wellness, and back-office logistics. My expertise lies in bridging the gap between administrative efficiency and high-level customer satisfaction.

With a strong background as a Senior Auto Insurance Underwriter and Transaction Processing Representative, I bring a meticulous, data-driven approach to every project. I specialize in:

• Operations & Support: Managing live chat, email support, and order fulfillment with 99%+ accuracy.
• Digital Content: Creating engaging short-form videos and managing social media communities to drive brand awareness.
• Administrative Excellence: Inbox and calendar management, lead generation, and workflow automation using tools like Google Workspace, Microsoft 365, and Trello.

I am committed to exceeding SLAs and providing seamless support that allows business owners to focus on growth.

Open to new collaborations—send me a message!