Julie Ann Madriaga

JULIE ANN MADRIAGA EDUCATION Bachelor of Science in HRDM Liceo de Cagayan University 2019 - 2020 Bachelor of Science in Business Administration Cagayan de Oro College PHINMA ED 2017 - 2018 EXPERTISE Canva - - Cagayan de Oro City https://www.linkedin.com/in/julie-annmadriaga- PROFILE Resourceful and results driven professional with excellent command of Microsoft and digital tools. Bring sharp analytical skills known for delivering exceptional customer experiences through clear, confident communication and a positive attitude. WORK EXPERIENCE Ascend Global Outsourcing Solution Corp. April 2025-Aug. 2025 B2B Appointment Setter Outbound Calling business clients through cold calls to Microsoft Office Suite introduce product or services Negotiation prospects and the sales team at mutually convenient times. Critical Thinking appointment setting quotas and contribute to overall sales Communication Skills Digital Marketing Administration Data Entry & Data Management Schedule Appointments set up meetings or calls between Achieve targets meet or exceed weekly/monthly goals. TechonPro March 2024 –April 2025 Call Center Representative Communicating with clients in outbound phone line Support and Consultation of existing users about our product Developing long term relationship with customers J&T Express September 2023- February 2024 Human Resource & Admin Staff LANGUAGE Posting Job Openings and Screening Applicants Conducting Interviews and background check Onboarding new hires (orientation, documentation, English trainings) Tagalog Maintaining Office Supplies and facility maintenance Bisaya Assisting Branch Managers, Supervisor with Daily Report Keeping Employee records up to date Handling mail, courier, and filing system JULIE ANN MADRIAGA EDUCATION Bachelor of Science in HRDM Liceo de Cagayan University - - Cagayan de Oro City https://www.linkedin.com/in/julie-annmadriaga- WORK EXPERIENCE Department of Public Works and Highways 2019 - 2020 April 2018 - Nov. 2023 Administrative Assistant VI Bachelor of Science in Business Administration Cagayan de Oro College PHINMA ED Managing correspondence (email, letters, memos ) Receiving and Filing Official documents Creating forms, spread sheets, presentation materials as needed Maintaining accurate records in line with government filing 2017 - 2018 protocols EXPERTISE Assisting front desk duties for public facing agencies Preparing and updating office records, reports and logs Globe Telecommunication Canva January 2017 –February 2018 Shop Specialist Microsoft Office Suite Providing information about Globe Telecom product and services Assisting customers in selecting and purchasing products Negotiation Explaining the features and benefits of Globe Telecom product and services Handling customer complaints and issues related Globe Telecom products Critical Thinking and services Communication Skills REFERENCES Digital Marketing Joel R. Rosales Administration Data Entry & Data Management Project Engineer Phone: Email : - - Juliet A. Agcopra Sr. Admin. Assistant Phone: Email : LANGUAGE English Tagalog Bisaya -- Nelson Y. Yagona Engineer III Phone: Email : -- Amer-Al Nashief Manaros Engineer II Phone: Email : --