Julian Chinyelum Onyekwere

Caring and friendly customer service professional with over 5 years of experience in consumer retail, sales management and customer support. Proficient in managing inquiries, resolving issues and enhancing positive customer relationships with a proven track record of contributing to customer base increase by 20% within 3 months. Familiar with major customer service software and possess a positive attitude. Excited about the prospect of working with your organization to improve the customer experience and increase retention through quick resolution of any customer concerns.