Julia Njoroge

I am a dedicated and detail-oriented Virtual Assistant with over three years of experience providing top-notch administrative support, customer service, and travel planning solutions. With a background in Business Administration, I’ve developed a strong foundation in organizational efficiency, communication, and client relationship management. I’m passionate about helping individuals and businesses stay organized, save time, and operate smoothly.

My journey began in the customer service industry, where I cultivated essential skills such as patience, empathy, active listening, and problem-solving. These skills have proven invaluable in my work as a Virtual Assistant, enabling me to handle client needs professionally and with care. Whether responding to customer inquiries, managing emails, or scheduling appointments, I strive to deliver exceptional service every step of the way.

I also specialize in travel planning and travel and leisure industry support. From researching destinations to creating personalized itineraries, I enjoy crafting smooth and enjoyable travel experiences for clients. My eye for detail and proactive communication ensure that every trip aspect is well-organized and stress-free.

In addition to my customer and travel-related services, I offer comprehensive administrative support, including calendar management, data entry, research, document preparation, and spreadsheet creation using tools like Google Sheets and Microsoft Office. I am highly adaptable and quick to learn new tools and systems, making it easy to integrate into different teams and workflows.

As a naturally introverted person, I’ve found that working virtually allows me to focus deeply on my tasks while still making meaningful contributions to the success of my clients. I take pride in being reliable, trustworthy, and easy to work with.

When I’m not supporting clients, I enjoy traveling, swimming, baking, and volunteering in children’s homes. These activities keep me grounded and inspired in both my personal and professional life.

I am currently open to new opportunities where I can support business owners, entrepreneurs, or busy professionals with high-quality virtual assistance. If you're looking for someone who is committed, organized, and client-focused, I would love to connect and explore how I can help your business thrive.