I am a personable and dependable professional with almost 10 years of progressive experience in providing excellent customer service.
The years of experience I had made me familiar with different types of customers especially that I have worked with international companies which are based in the United States. I am trained in different sub-fields of customer service industry ranging from customer support, technical support to sales support and these are mainly via phone, chat/text and/or email channel . I have developed solid communication, problem solving, time management and adaptive skills through my intensive and diverse experience in the industry. It also furnished me with comprehensive knowledge with a variety of customer relations management systems and process. Aside from these, I am very open to learning new tools, systems, process, etc. and I am highly flexible and adaptive hence I can easily grasp new information and/or ideas.
Please feel free to contact me. Thank you.