Judy Ndigirigi

I’m a dedicated professional with a strong foundation in administrative tasks and customer service. My experience as a personal assistant to the CEO of a pharmaceutical company has honed my skills in admin tasks, for example, scheduling, data entry, and report generation while also enabling me to excel in customer support areas such as resolving inquiries, managing complaints, and providing technical assistance.

My time as a customer representative at Jumia Kenya honed my skills in effective communication and conflict resolution. I consistently exceeded customer expectations by calmly addressing concerns and finding satisfactory solutions, ultimately increasing customer satisfaction.

I thrive on building positive relationships with clients and colleagues, and I’m passionate about delivering exceptional service.