I am a highly dedicated and reliable remote professional with over 3 years of experience in customer service, administrative support, and data entry. I’ve worked in both the telecommunications and hospitality industries, where I developed strong communication, organizational, and problem-solving skills.
In my role with a hotel and resort company, I handled inbound calls from clients inquiring about services, and I assisted them in booking rooms, explaining package inclusions, and ensuring a smooth reservation experience. I also worked in telecommunications, helping customers resolve account issues, process requests, and understand service options.
Apart from voice roles, I have strong experience in non-voice support, particularly in data entry, calendar/email management, client coordination, and basic research. I am highly organized, detail-oriented, and tech-savvy—comfortable with CRMs, spreadsheets, and productivity tools used in remote work environments.
I take pride in being proactive, dependable, and able to manage tasks independently. I am always open to learning and eager to contribute to a team’s success.
If you’re looking for someone who can provide quality support while staying efficient and focused in a remote setting, I’d be happy to be part of your team.