• Organized and proactive virtual assistant with experience in calendar management, travel management and Customer Relations.
• Excels in providing exceptional service to clients, especially skilled in handling scheduling management, and operational tasks in a fast-paced environment.
• ALX-certified virtual assistant
Coordinated procurement, transportation, and delivery of farm supplies and equipment, ensuring compliance with company policies.
● Organised and managed inventory to ensure adequate stock levels and timely replenishment of farm equipment.
● Conducted cost analysis to reduce transportation and warehousing expenses by 10%.
● Maintained relationships with key accounts, ensuring excellent customer service.
• Delivered exceptional service to over 1,200 customers monthly, maintaining a customer satisfaction score of 92%.
• Maintained organized records of customer interactions and ensured data accuracy in CRM systems to support business operations.