Hi there! I’m a Customer Support & Sales Specialist (Email, Calls & CRM) with a strong background in client communication, lead generation, and customer relationship management. I specialize in handling customer inquiries, resolving issues efficiently, and driving sales through effective cold calling and email outreach.
With experience using various CRM platforms, I ensure seamless customer interactions, track leads, and maintain organized records to enhance business growth. My expertise lies in providing top-notch email support, following up with prospects, and converting leads into loyal customers through persuasive communication and problem-solving skills.
Here’s what I bring to the table:
✅ Cold Calling & Lead Generation – Confident and persuasive communication to drive conversions.
✅ Email Support & Management – Professional and timely responses to enhance customer satisfaction.
✅ CRM Expertise – Efficiently managing customer data and streamlining sales pipelines.
✅ Customer Retention & Engagement – Building long-term relationships through excellent service.
I’m committed to helping businesses grow by providing exceptional support and boosting sales efforts. Let’s work together to take your customer experience to the next level!
Whether you seek to canvass new customers, resuscitate and retain old customers, I can help.
I am proficient in tools such as: Asana, Loom, google workspace, Trello, Apollo, Fresh desk, Zendesk, HubSpot, Zoom, Calendly, Slack, Google meet, Amongst others.
Looking forward to collaborating with you!