I’m a proactive and detail-oriented professional with a strong background in operations, admin support, and digital tools. With over four years of experience as a System Operator Team Lead in the gaming software industry, I’ve developed a sharp eye for process improvement and structured reporting—especially when it comes to validating sales data and managing system documentation.
My admin experience includes supporting executives in web development, graphic design, and digital marketing firms. In these roles, I handled cross-department coordination, client communication, onboarding, and invoice tracking. I also worked as a Customer Service Representative for a logistics account, where I developed strong communication and problem-solving skills in a fast-paced environment.
As a Digital Marketing Virtual Assistant, I focused on social media management—creating and scheduling content—website building, and general client support. These experiences helped me build a solid foundation in both creative and operational tasks, always with the goal of making things easier and more efficient for the team.
I’m experienced with Google Suite, spreadsheets and Excel, email marketing via Constant Contact, website building through SquareSpace, and basic graphic design using Canva. I’ve handled a wide range of administrative tasks and continuously take the initiative to learn new tools to stay ahead—currently exploring CRM platforms like HubSpot and project management tools to expand my capabilities.
Ultimately, I thrive in environments where I can support others, build systems that work, and grow alongside a team that values initiative and collaboration.