I have been working as a Telemarketing Agent for the last five years. I am proficient in doing both inbound and outbound calls. For outbound calls, I specialize in doing Lead generation, Cold calling for B2B/B2C, Appointment Setting, Surveys, and Data Verification. My first experience with outbound calls was for a magazine company in the US, for which I called different industries, including Food, Fashion, Healthcare, Schools, and others. My responsibility is I need to talk with the business owner and decision makers to offer them the free magazine. My second experience is working in a Mortgage Company. My responsibility is to call the homeowners to set an appointment to re-mortgage their homes. I also have experience working in a printing company, In which I talk to the Owner, Publisher, and decision maker to send them a brochure of products and send them thru email. Lastly, I worked in a swimming school still based in the US. I do both inbound and outbound calls. My task for inbound is to answer phone calls for inquiries about pricing and fees for swimming lessons. And for outbound calls, I assist in rescheduling clients who didn’t show up for their swimming lessons.