I’m Juan Miguel Velasco, with over 5 years of professional experience. I spent 3 years in the BPO industry, where I built a solid foundation in customer service, communication, and problem-solving. For the past 2 years, I have worked as a Virtual Executive Assistant, specializing in billing, intake, and appointment setting. My background has equipped me with excellent organizational skills, attention to detail, and the ability to manage client relationships effectively. I thrive in dynamic environments and take pride in supporting business growth by ensuring smooth operations and providing top-notch client support.