Juan Daniel Paredes Hidalgo

Juan Daniel Paredes Hidalgo

$3/hr
business adinistratior, administravie assistant and tech fanatic
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
23 years old
Location:
San Francisco De Macoris, Duarte, Dominican Republic
Experience:
2 years
About

Administrative Assistant - Universidad Católica Nordestana

Nov 2024 - Present

  • Managed documentation for students studying or working abroad, ensuring compliance with university requirements.
  • Provided digital support to students on computer-related issues, using platforms like Zendesk and Shopify for efficient service.
  • Collaborated with departments to streamline administrative processes, enhancing the overall student experience.

Credit Officer - Tienda Corripio

June 2023 - december 2023

  • Handled the credit approval process, assessed financial applications, and processed payments.
  • Assisted clients with understanding financing options.
  • Ensured adherence to company credit policies while maintaining accurate client records.

Contact Center Agent - SSG

January 2024 - sep 2024

  • Delivered customer service in English and Spanish, resolving inquiries through digital platforms.
  • Maintained professionalism while handling a high volume of customer issues.

Technical Skills:

  • Basic HTML and CSS for web development.
  • Proficient in Zendesk (customer support) and Shopify (e-commerce).
  • Familiar with VMware for virtualization management.
  • Strong troubleshooting abilities in digital support.

Soft Skills:

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