Joylyn Jacobson

JOYLYN JACOBSON Nigerian | Adazi-Nnukwu, Lagos ,Nigeria | LinkedIn: www.linkedin.com/in/joylynjacobson SUMMARY ● Highly organized and detail-oriented virtual assistant with 5 years of experience providing exceptional administrative, communication, and technical support. ● Proven ability to manage multiple tasks efficiently, prioritize effectively, and meet deadlines consistently. ● Adept at learning new software and adapting to changing priorities. EDUCATION Lagos State University Of Education – Lagos, Nigeria NCE, Theatre Arts Education WORK EXPERIENCE Virtual Assistant | Nigerbell Speech And Hearing Centres February 2023 - Present ● Managed and organized electronic files and documents for clients. ● Conducted market research and analysis to inform client strategies. ● Created and managed engaging social media content to increase brand awareness and engagement. ● Implemented workflow streamlining strategies to improve efficiency and productivity. Administrative Virtual Assistant | Lifegate Enterprise December 2020 - July 2022 ● Provided comprehensive administrative support to multiple executives, including calendar management, scheduling appointments, and travel arrangements. ● Assisted with event planning and coordination, ensuring seamless execution. ● Handled invoicing and billing for clients, maintaining accurate financial records. Customer Support Virtual Assistant | Freelance | July 2019 - January 2020 ● Delivered exceptional customer service via phone and email, resolving inquiries promptly and professionally. ● Managed and organized client files and documents, ensuring data accuracy and accessibility. ● Assisted clients with travel arrangements and itinerary planning, creating stress-free travel experiences. VOLUNTEER ACTIVITIES Media Strategist, Super Parents Foundation. September 2020 - Present Enabling Parents of Children with Disabilities overcome challenges and thrive in their careers through empowerment. Ambassador, Charisma Abilities. February 2020 - Present Actively advocating to raise awareness and help children living with hearing loss have access to education. SKILLS Technical Skils;Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Email Marketing Platforms, Social Media Management Tools, CRM Software (experience adaptable) Administrative SkillsCalendar Management,Appointment , Scheduling,Email,Phone, Document Management, Travel Arrangements. INTERESTS Inclusion Women Empowerment LANGUAGES Igbo - Native Yoruba - Beginner English - Expert American Sign Language Conversational