A lifelong learner with a flair for writing and a passion for technology. Experienced business leader with a demonstrated history of working across industries ranging from fashion manufacturing to technology startups. Skilled in Business Development, Account Management, Process Analysis, IT-Project Delivery, Business Consulting, Digital Marketing, and Content Strategy. Result-driven management professional with an Executive-MBA focused in Marketing, Finance & Operations from Indian Institute of Management, Calcutta.
CAREER HIGHLIGHTS:-
• 10+ years of demonstrated ability in Business Development & Technology Sales along with Software Project Management and Customer Support, globally.
• Successful experience in managing Enterprise Software Accounts (B2B SaaS/Cloud & On-premise) and building strong Customer Relationships with business & technical leaders.
• Proven track record in working with Enterprise level & Vertical-specific software solutions involving Customer-facing Engagement, Technical Pre-sales, Software Delivery, Licensing & Renewals.
• Strong Consulting experience and proven results working as a trusted advisor driving Business Value for Clients.
• Worked closely with Product, Engineering, & Marketing teams to translate Customer Feedback into building great Products and Customer Experiences.
• Led a global Cross-functional Team (+10) and effectively handled Resource Allocation & Team Management including Hiring/Recruitment, Coaching & Performance Appraisal processes.
• Experienced Project Manager, known for successfully leading +10 ERP Projects across various industry domains (Real-estate, Pharmaceuticals, etc) in Developing Countries.
• 5+ years of hands-on experience in Business Process Mapping & Analysis, Process Re-Design, Process Improvement Tools & Techniques, Business-IT alignment & ERP Implementation in the Fashion & Apparels industry.
• Have knowledge and understanding of different Industries, Products, Markets, Competitors & Buyers as well as relevant Industry Best Practices with strong consulting experience as a trusted advisor, driving Business Value for clients.
PERSONALITY TYPE:-
Frank, decisive, and assume leadership readily. Detail-oriented, enjoy long-term planning & goal setting. Take pleasure in making everything orderly and organized—work, home, life. Self-starter with the ability to prioritize, multitask and perform effectively under pressure. Flexible and spontaneous, adapt readily to new people and environments. Ability to identify patterns in external events. Facilitator with excellent presentation and communication abilities. Usually well informed, open to learning, enjoy expanding knowledge and passing it on to others.