Joyce Obasi

Joyce Obasi

$10/hr
Virtual Assistant and Customer Support
Reply rate:
33.33%
Availability:
Full-time (40 hrs/wk)
Location:
Ikeja, Lagos, Nigeria, Nigeria
Experience:
5 years
JOYCE CHIMAROKE OBASI VIRTUAL EXECUTIVE ASSISTANT SKILLS Executive Calendar & Inbox Management Task Tracking & Daily Action Lists Remote Team Coordination & Follow-up Google Workspace Travel & Appointment Scheduling CRM & Project Management Tools Written Communication & Email Drafting Confidential Information Handling SOFTWARE CRM Systems (e.g., HubSpot) Shopify Website Management Google Workspace, Microsoft Office Messaging Tools: WhatsApp Web, Slack, Zoom Task Managers LANGUAGES English (Fluent) EDUCATION BSc. Microbiology Michael Okpara Federal University 2015 PROFILE Detail-oriented and proactive Virtual Executive Assistant with over 3 years of experience supporting busy executives and teams in dynamic, fastpaced environments. Adept at managing schedules, coordinating remote teams, handling high-volume communications, and ensuring smooth dayto-day operations. Experienced in both business and personal support, with proven ability to prioritize tasks, streamline workflows, and anticipate the needs of senior leadership. WORK EXPERIENCE Feelings Found (USA) (Remote) Jan 2025 – Present E-commerce Specialist / Virtual Support Assistant Managed daily communication workflows including responding to emails, coordinating internal updates, and drafting outreach messages. Acted as the point of contact for executive scheduling, organizing calendars, reminders, and to-do lists. Served as a Shopify site administrator—updating product listings, correcting layout issues, and ensuring smooth online operations. Supported leadership with travel coordination, appointment booking, and vendor follow-ups for both business and personal matters. Maintained CRM records, prepared weekly reports, and ensured timely follow-through on assigned tasks. Grooming Microfinance Bank Administrative Assistant (On-site) Sep 2023 – Dec 2024 Provided front-line support to senior managers by managing client records, appointment schedules, and customer communications. Assisted in coordinating office-wide meetings, updating internal systems, and compiling documentation for audit readiness. Prioritized multiple service requests and collaborated with internal departments to ensure smooth operations. Communicated sensitive client information with discretion and clarity, improving client satisfaction and retention. WEEWRITESOP Jan 2022 – August 2023 Executive Assistant (Remote) Provided end-to-end virtual administrative support to the CEO, including inbox triage, client coordination, and order management. Scheduled meetings, managed task lists, and ensured prompt follow-up on deliverables across the remote team. Supported the CEO’s personal needs, including appointment setting, online errands, and document preparation. Coordinated feedback across multiple client projects and maintained communication between writers, editors, and clients. Drafted and proofread emails, handled calendar invites, and kept detailed logs of all engagements and communications.
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